Refund policy

At Hamro Sajilo Foods, we take great pride in the quality of our products. If you are not completely satisfied with your purchase, we want to make it right.

Damaged or Faulty Products: If your product arrives damaged, faulty or incorrect, please contact us within 7 days of receiving your order at hamrosajilofoods@gmail.com with your order number and a photo of the issue. We will arrange a replacement or full refund at no cost to you.

Change of Mind: As our products are food items, we are unable to accept returns due to change of mind for health and safety reasons. Please choose carefully.

Allergies & Dietary Requirements: Please read all product labels and allergen information carefully before purchasing. We cannot accept returns based on allergen or dietary concerns if this information was available on the product page at the time of purchase.

Contact Us: hamrosajilofoods@gmail.com